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FSO Knowledge Xchange collaborates with financial services industry experts to deliver actionable information that helps our community of financial services professionals stay up-to-date, share knowledge, and make better decisions. We use a variety of publishing channels including our e-newsletter and editor’s note; FSOkx TV; and white papers, case studies, Executive Q&As, and industry perspectives available through our Knowledge Center.

For more information about FSOkx Publications and opportunities to contribute content, please contact

Editor's Note

Globalization, increased regulations

Globalization, increased regulations, product commoditization, and decreasing margins are just a few of the challenges facing the financial services industry. Meeting these challenges will likely lead to transformations and innovative business models as the industry implements ne.....

Thought Leadership Perspectives

A Unified Source for Monitoring Regulatory Information

In early September, it was revealed that a breach at Equifax may have affected 143 million Americans.....

E-Newsletter : Weekly News and Knowledge Bulletin

Volume 116 - Issue 01 : 28 October 2016

TBAS Navigation Series

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Executive Q & A

Improving the Customer Experience

Consumer adoption of mobile devices such as smartphones and tablets has exploded and this growth has significantly impacted how financial services firms interact with their customers. Michael Charest, VP of Financial Services, Insurance and Healthcare, GMC Software Technology, sp.....