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"FSO’s quarterly deal analytics and vendor analytics report provides us a good overview of the industry trends and competitive landscape for business process outsourcing at functional levels. It helped us to assess our current offerings and develop a roadmap to further enhance our offerings, gain competitive edge and penetrate new markets."

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Outsourcing Deal Analytics Third Quarter (Q3), 2013

Financial services firms across the globe continue to be negatively impacted by economic and regulatory volatility. This uncertainty exerts significant pressure on organizations to redefine their business and IT operations for efficiencies. An increasing number of firms are shifting their focus to adding new revenue streams, improving client service, and transforming business models. Hence, many firms are seeking external expertise to take care of critical business functions and processes at a lower cost.

Outsourcing Deal Analytics Second Quarter (Q2), 2013

The global financial services industry has been undergoing significant transformational changes during the past few years. Rapidly evolving technology and regulatory changes have forced financial firms to change their business models in order to create new opportunities. In response to these trends, major banks, capital markets and insurance firms are continuously expanding their strategic alliances with third-party service providers in order to navigate the journey ahead more smoothly.

Outsourcing Deal Analytics: Q1 2013

The large number of regulations imposed on the financial services industry in 2012 has led to a deluge of uncertainty and a more cautious approach toward outsourcing that continues in the beginning of 2013. Many organizations are delaying making a decision on whether or not to outsource.

2012 Annual Outsourcing Deal Analytics Report

2012 has been one of the most challenging years for the financial services industry. Sweeping reforms, economic turbulence in the U.S. and the EU and scandals such as Libor and money laundering by Standard Chartered Bank are making headlines for all the wrong reasons. Investor confidence is shaken and these events have severely impacted financial firms’ profits and performance post-crisis. Financial services organizations are responding by continually transforming their processes and business models to stay ahead of their peers.

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